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You are here: Home / Archives for customer service

What is wrong with people?!

January 31, 2012 by Jen

The other day I was at Starbucks (I know, I know...) getting my morning fix. I love Starbucks. Especially the one at the end of my street. I have said many times that it is like my Cheers, you know, where everybody knows your name and I am so grateful for this. When I first started my own … [Read more...]

Filed Under: Relationships Tagged With: barista, customer service, rude customers, Starbucks

How’s Holiday Customer Service in the Marketplace?

December 5, 2011 by Racheal

Now that the holiday shopping season is in full swing, I thought it might be prudent to get some advice on customer service.  And who better to ask than the hosts of CBC's Marketplace, Erica Johnson and Tom Harrington. Erica: Can we just start with your shoes? Now that we've got the … [Read more...]

Filed Under: Parenting Tagged With: CBC, Cocktails & Curtain Calls, customer service, Erica Johnson, holiday shopping, Marketplace, Racheal McCaig, social media, Tom Harrington, Twitter

piss me off-skimping on the cheese

October 24, 2010 by Nancy

I have a number of friends who are lactose intolerant and have discovered this in the last couple  of years. I picture the doctor's office, where they tell you of your allergy, with a shotgun in one corner-offering cheese lovers like me an option to end their lives then and there rather than … [Read more...]

Filed Under: Uncategorized Tagged With: cheese, customer service, piss me off, separation and divorce

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